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PSE Trading Announcements
No Trading on June 12, 2023
Updated Trading Hours
Shortened Trading Hours from January 14 2022, to January 31, 2022
PSE Amendment of Circuit Breaker Rules
COL website will be unavailable from 10:30 PM Friday, June 2, 2023 to 11:30 PM on Sunday, June 4, 2023
Advisory: Cut-off for Deposits and Withdrawal Requests
COL Customer Support Services starting March 16, 2020
COL Investor Centers will be closed temporarily
Settlement Advisory - Aug 24, 2022
Citicore Energy REIT Corp (CREIT), Listing Date
Listing date for CREIT IPO to be deferred
All About COL Financial
History and Services
What services are offered by COL Financial?
How do I get to try COL Financial's services?
How to Contact COL Financial
How do I get in touch with COL Financial?
How do we get to COL Pasig Business Center?
IT and Security
Which browsers can I use to access COLFinancial?
How secure is this website?
How can I speed up the transmission of orders?
New Security Features
Does opening several windows slow down my system?
Open a COL Account
How to Open a COL Account
How do I open an Account with COL Financial?
How fast can I open my COL account through the online application?
Do I need to submit documents to COL Financial?
What IDs are acceptable for account opening?
What requirements would I need to prepare for the online application?
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Manual Account Opening
Logging into your COL account
How to Login
How to log in to my COL account
What to do with Login Problems
What do I do if I forgot my COL account number?
What do I do if I forgot my password?
How do I reset my password?
What do I do if my account got blocked?
Funding your COL Account
How to Fund your COL Account
How do I fund my COL account?
How do I fund my COL account through Online Banking via Merchant Payment?
How do I fund my COL account Over-the-Counter via Merchant Payment?
How to fund my COL account through GCASH?
How do I fund my COL account overseas?
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When will it be Credited to my COL Account
What are the credit schedules?
Why is my funding not reflecting in my COL account yet?
Withdrawing from your COL Account
How to Withdraw Funds from your COL Account
How do I withdraw my funds using the Online Withdrawal facility?
How can I check the status of my withdrawal request?
What time should I submit my withdrawal request?
How much funds can I withdraw from my COL account?
Can I use my funds if I have a pending withdrawal request?
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When will I Receive my Withdrawn Funds
When will I get my withdrawn funds?
What time can I pick-up my check at COL's Business Center?
What are the requirements if an authorized representative will pick-up my check?
Why was my check rejected by the bank upon withdrawal request?
Orders, Transactions & Fees
Stock Orders, Transactions & Fees
What types of securities can I trade through COLFinancial?
What are the fees charged for executing trades (buy and sell)?
Do I have to pay any monthly fees or handling charges?
How do I place an Order?
How much are the taxes for cash dividends?
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Mutual Fund Orders, Transactions & Fees
How do I determine which mutual fund is best for me?
What are the mutual funds available in the COL Fund Source?
How do I start investing in mutual funds?
Can I buy mutual funds that are outside of my Risk Profile?
When can I update my Risk Profile?
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How do I transfer my stockholdings from another local stockbroker?
How can I transfer my stock positions from COL Financial to another broker?
Can I deposit my stock certificates? (Lodgement)
How can I withdraw (or uplift) my stock positions from COLFinancial?
Account Maintenance, Requests & Updates
How do I pay for my stock purchases?
How do I check my stock positions and account balances?
When is my account transactions updated?
How do I check my personal information?
How do I know what COL account type do I have?
Account Updates & Requests
How do I change my personal information?
How do I update my contact details (landline, mobile or email)?
How do I change my bank details?
How do I change my password?
How do I request for an upgrade of my COL account?
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REIT, Preferred Shares, Warrants & ETF
Real Estate Investment Trust (REIT)
What are REITs?
What are the Benefits and Risks of REITs?
How do you earn from REITs?
How to choose the right REIT?
What are the fees for REITs?
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What are common shares?
What are preferred shares?
How to convert CEB Preferred Shares (CEBCP) to CEB Common Shares (CEB)?
What are the differences between a common and a preferred shares?
What are Warrants?
How to Use Warrants
How do I exercise my Leisure & Resorts World Corporation Warrants (LRW)?
Exchange Traded Fund (ETF)
What are ETF's?
Dividends, IPOs, Stock Rights and other Corporate Actions
What are dividends?
What are the different kinds of dividends?
What is an ex-date?
What is a record date?
What is a payable/payment date?
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Initial Public Offering (IPO)
What is an Initial Public Offering (IPO)?
How to purchase an Initial Public Offering (IPO)?
How do I subscribe to an IPO thru COL Financial?
How do I subscribe to an IPO via PSE EASy?
How do I buy Upson International Corp. (UPSON) IPO shares?
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What is a Stock Right?
How do I subscribe to a Stock Rights Offer?
Follow On Offering (FOO)
What is a Follow-On Offering (FOO)?
How do I subscribe to a Follow-On Offering (FOO)?
How can I modify my Follow-On Offering (FOO) subscription?
How will I know how much Follow-On Offering (FOO) shares I was able to get?
What is a Tender Offer?
What should I do if there is a Tender Offer? Pros and Cons
How do I accept or subscribe to a Tender Offer?
What will happen if I do not accept a Tender Offer?
What will happen if I accept or subscribe to a Tender Offer?
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Change in Par Value
What is a Stock Split / Reverse Split?
How new price and new number of shares is computed during Change in Par Value
Redemptions and Conversions
ALIVPS: Conversion Guidelines as of July 2022
ALIVPS: Optional Redemption and Conversion
MRP: Change in par value and Fractional share elimination plan till June 1, 2022
Halt or Suspension
Why would a company delist?
What does it mean when a company will delist?
What should I do when a stock I own becomes delisted?
Android Mobile App
How to use COL's Android mobile app
IOS Mobile App
How to use COL's IOS Mobile App
Easy Investment Program (EIP) Facility
What is Easy Investment Program (EIP)
What is COL Easy Investment Program (EIP)?
How does cost-averaging method work?
What are the benefits of cost-averaging?
How does EIP make cost-averaging easy and convenient for me?
What are the features of the COL Easy Investment Program?
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How to use Easy Investment Program (EIP) Facility
How to set up an EIP Schedule?
How can I view my EIP schedule?
How can I modify my EIP schedule?
How to buy EIP shares manually?
How to buy EIP shares automatically?
What is Margin Facility
What is Margin?
What does Margin do?
What is Margin Used for?
How to avail of the Margin Facility
How to use Margin Facility
Utilizing the Margin Facility
How much interest is charged on a Margin Loan?
How to compute for Margin Interest Charge
How to Maintain your Margin Facility
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Stock Market Basics
Seminars about the Stock Market
Stock Market Basics
What are stocks?
What is the Stock Market?
What is a stockbroker?
How do I invest in the Stock Market?
Investing in the Stock Market
What is a stock code?
What is a BID price?
What is ASK price?
What is the last or current price?
What is the previous price?
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Mutual Funds Basics
Mutual Fund Basics
About COL Fund Source
What are Mutual Funds?
Our Fund House Partners
What are the types of mutual funds?
How do I invest in Mutual Funds?
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Benefits and Risks
Why should I invest in mutual funds?
What are the risks and considerations involved when I invest in mutual funds?
Investing in Mutual Funds
Early Redemption / Exit Fee
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