Should you assign an authorized representative to pick-up your check, you would need to indicate that in your online withdrawal request.
STEP 1: Log into your COL account
STEP 2: Click on the TRADE tab
STEP 3: Click on the PORTFOLIO link
STEP 4: Click WITHDRAWAL REQUEST
STEP 5: Fill out the AMOUNT TO WITHDRAW
STEP 6: Click NO under DEPOSIT TO ENROLLED BANK ACCOUNT
STEP 7: Click YES under WITHDRAWAL THROUGH A REPRESENTATIVE
STEP 8: Click SUBMIT
After you have confirmed your withdrawal request, a summary page will appear for you to print out a withdrawal form. You would need to sign twice (2x) on this form. One (1) for the withdrawal request and two (2) for the confirmation of an authorized representative to pick-up your check. Kindly attach a copy of your valid government issued ID and your authorized representative's ID for submission.
Additional Note:
If you were not able to print out the withdrawal form upon your withdrawal request, you can do it at a later time - click here for instructions