You can change your COL Financial password by logging into your COL account and following these steps:
STEP 1: Click the HOME Tab
STEP 2: Click the CHANGE PROFILE on the sub menu
STEP 3: Click EDIT button beside the Password option.
STEP 4: Indicate your current Password (the one you used to login) followed by the new Password you intend to use (twice for confirmation).
STEP 5: Click on CHANGE PASSWORD button.
Your personalized COL account password must be 8 to 12 characters in length and contain at least one uppercase (capital) letter, one lowercase letter, and one number. The password strength will indicate weak if your password does not meet the above criteria. Make sure to create a strong password that meets the criteria needed.
Note: You can click "show password" so you can see the password you are creating and double check what you have typed. Passwords are case-sensitive so please take note which letters are capitalized and which are not.
Example of a strong password:
After you have updated your password, you will be requested to re-log into your account using your new password.
Note: If you cannot log into your COL account then you would need to reset your password. Click here to reset your password.