Account Updates & Requests

How do I change my personal information?
You can change your personal information in COL Financial by logging into your COL account and following these steps: STEP 1: Click the HOME Tab STEP 2...
Mon, 18 Sep, 2023 at 10:14 AM
How do I update my contact details (landline, mobile or email)?
You can update your contact details by logging into your COL account and clicking the HOME > CHANGE PROFILE Click the EDIT button to update your...
Mon, 5 Jun, 2023 at 10:37 AM
How do I update my email address?
OPTION 1: The easiest way to update your email address is to log into your COL account, click the HOME tab then click the CHANGE PROFILE link in the submenu...
Fri, 27 Oct, 2023 at 1:38 PM
How do I change my bank details?
Your bank details are important for your withdrawal requests. When making a withdrawal request, COL Financial prepares a check under the COL account holder&...
Mon, 18 Sep, 2023 at 10:06 AM
How do I change my password?
You can change your COL Financial password by logging into your COL account and following these steps: STEP 1: Click the HOME Tab STEP 2: Click the CHA...
Fri, 25 Jan, 2019 at 1:22 PM
How do I request for an upgrade of my COL account?
You can request for an upgrade of your COL account type once you have met the minimum equity (cash and stock value combined) required for that account type....
Mon, 18 Dec, 2023 at 12:22 PM
How do I update my COL Account?
If you are being asked to update your COL account or would need to, we have made the account update available online for you. Below is the instructions on h...
Mon, 18 Sep, 2023 at 10:04 AM
I've already gotten married. How can I update my account to my married name?
To update your name from maiden to married for your COL account, kindly print and fill out the attached Account Update Form Please take note of the fol...
Fri, 27 Oct, 2023 at 1:38 PM
I've changed my signature. How do I update my COL account?
To update your signature for your COL account, kindly print and fill out the attached Account Update Form  Please take note of the following:  Fill ...
Fri, 27 Oct, 2023 at 1:36 PM
I've changed my citizenship. How do I update my COL account?
To update your citizenship for your COL account, kindly print and fill out the attached Account Update Form and FATCA Form (if US person).  Please take ...
Fri, 27 Oct, 2023 at 1:37 PM