For security reasons we cannot release your COL account number without undergoing a verification process. You can request for your COL account number through the following options:
To retrieve your COL account number via telephone:
STEP 1: Call our hotline at +632 8-6515-888 Mondays to Fridays (except Philippine holidays) from 8:30am to 5:00pm (Philippines Standard Time GMT+8)
STEP 2: We will ask a few security questions before we will release your COL account number
Note: Only the COL account holder/s can request for their COL account number.
To retrieve your COL account number via email:
STEP 1: Email firstname.lastname@example.org for assistance using your registered email address with COL Financial
STEP 2: COL Financial will then send security verification questions
STEP 3: Email us the correct answers and COL Financial will then send your COL account number to your registered email address
Note: You can also browse through your email inbox for the welcome or activation email that was previously sent to you that has your COL account number.