To process withdrawal requests, our Withdrawals team has a cut-off processing time. The cut-off times are:


1. 10:00am Cut-off

This is for clients with COL registered bank accounts with Landbank, Maybank, Producers Bank or Robinsons Bank. These banks have an earlier check deposit cut-off period in their bank branches. 


2. 11:00am Cut-off 

This is for clients with COL registered bank accounts that are not mentioned above or will pick-up a check in COL's Business Center in Pasig City. 


Any withdrawal requests submitted after their corresponding cut-off periods will be processed the next business day. Please note that if you have just sold your stocks, your cut-off period will be three (3) days after your selling date. This settlement period is called (T+3). 


Some examples for your reference:

Example 1 - Stocks were sold on Monday and COL registered bank is Landbank

Client can submit the withdrawal request starting Monday till 10:00am of Thursday. Withdrawal request will be processed on Thursday after 10:00am. 


Example 2 - Stocks were sold on Monday and COL registered bank is BDO

Client can submit the withdrawal request starting Monday till 11:00am on Thursday. Withdrawal request will be processed on Thursday after 11:00am.


Example 3 - Stocks were sold long ago and Client will pick-up the check in COL's Business Center in Pasig City

Client can submit the withdrawal request before 11:00am and withdrawal request will be processed after 11:00am of the same day. Check will be available for pick-up at 3:00pm of the same day.


Example 4 - Stocks were sold long ago and COL registered bank is BDO

Client submitted the withdrawal request after 11:00am. Withdrawal request will be processed the following business day after 11:00am and the check will be deposited to BDO after processing. From experience, funds usually reflect from 4:00pm to 7:00pm of the day of the check deposit.