Helpdesk Page

 The type of COL account you have will depend on the amount of your total equity (cash & value of stocks/mutual funds). COL STARTER This account is...

You will receive feedback on your online application via email, within 3 business days (not counting weekends and holidays) after submission of the online a...

Please check your email for the link that was sent after you verified your email and phone number. You can click that link to continue your application. The...

The online application system will only accept image files in JPEG/JPG and PNG format. PDF and DOC/DOCX files will need to be converted to JPEG or PNG first...

Yes, parents can open an account for their children who are minors using the COL ITF (In-Trust-For) account-type. A birth certificate will be needed as a re...

Yes, you can, as long as both account holders are 18 years old and above. Having a joint COL account allows two people to share equal ownership of an ac...

There is no membership fee or a fee to open an account. However, you will need to make an initial deposit or fund your account with a minimum of ₱1,000 ...

This error message appears due to inactivity or if you’ve remained idle on a page for 15 minutes and you haven’t clicked the “NEXT” button. To continue ...

If your browser failed to record your video, this means that COL sign-up page is blocked from accessing your camera. The site will need to be able to access...

 The type of COL account you will have will depend on the amount of your total equity (cash & investments). COL STARTER This account is for the beg...