If you have not registered a bank account with your COL account, you can still request for a withdrawal of your funds. You will receive your funds via check that is available for pick-up at COL's Business Center in Pasig City. You may also send an authorized representative to pick-up the check for you. 


You can also register a bank account with your COL account before submitting a withdrawal request should you wish to have it deposited to your bank account instead. For instructions on how to register a bank account with your COL account - click here