Note: You cannot cancel orders during Pre-Open period between 9:15am to 9:30am and during Pre-Close period between 3:18pm to 3:20pm. However, you can cancel any posted or remaining non-matched orders in the following manner:

  1. Click on the TRADE/PORTFOLIO menu tab followed by VIEW/MODIFY ORDER.
  2. Any posted order (whether partly filled or not) will be listed.
  3. From this list, the option to CANCEL will be shown on the left of each separate order; click on the word CANCEL (which may appear in red) to choose this action type.
  4. An order to cancel will also be followed by a confirmation screen which will ask you to re-enter your password for verification. Enter your password to confirm your intent then press the CANCEL ORDER button.
  5. You can click on VIEW/MODIFY ORDER again after a couple of seconds to check for updates on your request.