Note: You cannot cancel orders during Pre-Open period between 9:15am to 9:30am and during Pre-Close period between 3:18pm to 3:20pm. However, you can cancel any posted or remaining non-matched orders in the following manner:
- Click on the TRADE/PORTFOLIO menu tab followed by VIEW/MODIFY ORDER.
- Any posted order (whether partly filled or not) will be listed.
- From this list, the option to CANCEL will be shown on the left of each separate order; click on the word CANCEL (which may appear in red) to choose this action type.
- An order to cancel will also be followed by a confirmation screen which will ask you to re-enter your password for verification. Enter your password to confirm your intent then press the CANCEL ORDER button.
- You can click on VIEW/MODIFY ORDER again after a couple of seconds to check for updates on your request.