Mutual Fund Orders, Transactions & Fees

When do I get confirmations for my order/s?
Confirmation of orders will be sent via email in the following business day as long as they are placed within the dealing-cut off (before 11am). Otherwise,...
Thu, 16 Dec, 2021 at 5:10 PM
How do I view my previous transactions for Mutual Funds?
You can view your previous transactions under ORDER>VIEW ORDERS Then click on HISTORICAL ORDERS. Just set the date and click REFRESH: ...
Wed, 31 Jan, 2024 at 4:00 PM
How to redeem mutual fund shares
1. Log into your COL account and then click on the Mutual Fund tab.  2. You can then either visit your portfolio, then click SELL on the fund yo...
Wed, 31 Jan, 2024 at 4:16 PM
When do I receive the proceeds of my redemption transactions?
The settlement date for redemption proceeds varies per mutual fund product. Below is the estimated settlement date per fund. Kindly note that the 11 am cut...
Fri, 2 Jun, 2023 at 8:51 AM
How does the holding period work?
Each mutual fund has a corresponding holding period per fund. Redeeming your shares before the aforementioned holding period will result in an early redemp...
Wed, 6 Mar, 2019 at 5:43 PM
I'm trying to make an EIP schedule for my mutual fund and am getting a "you should have an existing MATCHED SUBSCRIPTION for this fund" prompt. Why is this happening?
You will need to have existing shares of your chosen fund before you can set up an EIP schedule for it. Kindly make your initial buy order for the fund manu...
Mon, 15 Apr, 2019 at 12:26 PM
Can I put all my other investments in other fund houses in my COL Account?
The COL Fund Source may only contain the mutual funds that you will subscribe via our online platform. If you currently have mutual funds that that were bou...
Mon, 11 Mar, 2019 at 1:43 PM
When can I update my Risk Profile?
The result of the Client Suitability Assessment (CSA) questionnaire is valid for 3 years. The system will prompt you when it is due for updating. You ma...
Thu, 14 Nov, 2024 at 12:26 PM
What are the fees charged for fund invesments (buy and sell)?
INVESTMENT FEES For purchasing a fund through COL by regular account holders, there is no sales/front-end fee that will be applied. However the price of...
Tue, 30 Jan, 2024 at 1:04 PM