Should you assign an authorized representative to pick-up your check, you would need to indicate that in your online withdrawal request.
STEP 1: Log into your COL account
STEP 2: Click on the TRADE tab
STEP 3: Click on the PORTFOLIO link
STEP 4: Click WITHDRAWAL REQUEST
STEP 5: Fill out the AMOUNT TO WITHDRAW
STEP 6: Click NO under DEPOSIT TO ENROLLED BANK ACCOUNT
STEP 7: Click YES under WITHDRAWAL THROUGH A REPRESENTATIVE
STEP 8: Click SUBMIT
After you have confirmed your withdrawal request, a summary page will appear for you to print out a withdrawal form. You would need to sign twice (2x) on this form. One (1) for the withdrawal request and two (2) for the confirmation of an authorized representative to pick-up your check. Kindly attach a copy of your valid government issued ID and your authorized representative's ID for submission.
If you were not able to print out the withdrawal form upon your withdrawal request, you can do it at a later time - click here for instructions