For Joint AND and Corporate accounts, you can use the Online Withdrawal Facility however an additional requirement of a scanned copy of a signed withdrawal form is needed to complete your withdrawal request.
Below are the steps to request for a withdrawal using the Online Withdrawal Facility:
STEP 1: Log into your COL account
STEP 2: Click on the TRADE tab
STEP 3: Click on the PORTFOLIO link
STEP 4: Click WITHDRAWAL REQUEST
Upon clicking the WITHDRAWAL REQUEST link, you can now fill out your withdrawal details:
STEP 1: Fill out the amount you would like to withdraw from your COL account
STEP 2: Choose your preferred withdrawal settlement option
Option 1: Deposit to your COL enrolled Bank Account
Option 2: Pick up a check in our Business Center in Pasig City
STEP 3: Fill in the additional details needed for your preferred withdrawal settlement option
STEP 4: Click the SUBMIT button when you are done
STEP 5: A confirmation page will appear, enter your password then click CONFIRM
STEP 6: A summary page will appear, click PRINT FORM
STEP 7: Print and both account holders should sign on the corresponding fields
STEP 8: Submit the signed form to email@example.com before the deadline
1. 11:00am of your processing date
This is for clients with COL registered bank accounts with Landbank, Maybank, Producers Bank or Robinsons Bank. These banks have an earlier check deposit cut-off period in their bank branches.
2. 12:00nn of your processing date
This is for clients with COL registered bank accounts that are not mentioned above or will pick-up a check in COL's Business Center in Pasig City.
Important note: If the signed form is not received before the deadline, your withdrawal request would automatically be cancelled. You may input a new withdrawal request again should you wish to continue with your withdrawal.