Withdrawals: Online Withdrawal Facility

Are there any fees when requesting for a withdrawal?
There are no fees to request for withdrawal of your funds. However there is a Php 25.00 fee should a bank reject your withdrawn check deposit.  Most c...
Wed, 5 Dec, 2018 at 4:13 PM
What are the withdrawal charges?
There are no withdrawal fees.  However, you may be charged for the following: Service fee for inter-branch/provincial branch deposits (Amount va...
Thu, 6 Dec, 2018 at 2:19 PM
Can I edit or cancel my withdrawal request?
You can edit or cancel your withdrawal request if the status is under RECEIVED and your funds have not yet been earmarked for the withdrawal process. Once w...
Fri, 15 Feb, 2019 at 9:27 AM
Can I submit more than 1 withdrawal request?
Through the Online Withdrawal Facility, you can enter one (1) withdrawal request at a time.  If your withdrawal request has a RECEIVED status, you will be ...
Thu, 6 Dec, 2018 at 10:22 AM
When will I get my withdrawn funds?
Withdrawn funds will be received based on three (3) factors: 1. Your selling date 2. Your request date 3. Your preferred settlement option SELLING DA...
Thu, 6 Dec, 2018 at 9:20 AM
What time can I pick-up my check at COL's Business Center?
If you have chosen to pick-up a check in COL's Business Center in Pasig City, checks are available at our cashier starting at 3:00pm on your due date. ...
Thu, 6 Dec, 2018 at 9:32 AM
What are the requirements if an authorized representative will pick-up my check?
Should you assign an authorized representative to pick-up your check, you would need to indicate that in your online withdrawal request.  STEP 1: Log in...
Thu, 6 Dec, 2018 at 9:44 AM
How can I use the Online Withdrawal Facility if I have a JOINT AND account?
For Joint AND and Corporate accounts, you can use the Online Withdrawal Facility however an additional requirement of a scanned copy of a signed withdrawal ...
Thu, 6 Dec, 2018 at 9:23 AM
How can I use the Online Withdrawal Facility if I have a Corporate account?
For Joint AND and Corporate accounts, you can use the Online Withdrawal Facility however an additional requirement of a scanned copy of a signed withdrawal ...
Thu, 6 Dec, 2018 at 9:23 AM
How can I print the withdrawal form?
For the Online Withdrawal Facility, Individual and Joint OR accounts do not need to sign a withdrawal form. Only those who have Joint AND accounts, Corpo...
Wed, 5 Dec, 2018 at 1:01 PM