Account Maintenance

How to update and view your COL account.

How do I reset my password?
You can reset your password via the process below: STEP 1: Go to COL Financial's website then click on the FORGOT PASSWORD? link on the upper rig...
Tue, 14 May, 2019 at 9:44 AM
What do I do if my account got blocked?
If your account got blocked due to numerous failed attempts to log in, kindly check the following first: 1. Check if your Caps Lock is turned ON as your...
Wed, 20 Feb, 2019 at 3:57 PM
How do I know what COL account type do I have?
COL accounts have 3 different types: COL Starter, COL Plus and COL Premium.  To know which account type you currently have, you can login into your COL ...
Tue, 29 Jan, 2019 at 5:12 PM
How do I request for an upgrade of my COL account?
You can request for an upgrade of your COL account type once you have met the minimum equity (cash and stock value combined) required for that account type....
Fri, 25 Jan, 2019 at 11:39 AM
I've already gotten married. How can I update my account to my married name?
To update your account name from single to married name, kindly print and fill out the attached modification form. Please take note of the following: F...
Mon, 3 Jun, 2019 at 8:48 AM