Account Maintenance

How to update and view your COL account.

How do I pay for my stock purchases?
A customer's funding with COL Financial will serve as the payment source for stock purchases. The customer can only buy as much as...
Mon, 18 Apr, 2016 at 10:56 AM
How do I check my stock positions and account balances?
You can check your positions and balances by clicking on the upper menu option TRADE then clicking on the secondary option called PORTFOLIO. ...
Mon, 18 Apr, 2016 at 11:36 AM
When is my account information updated?
All account information is updated on the evening of the same trading day. This includes changes into one's balances caused by any trades made, ...
Mon, 5 Oct, 2015 at 11:18 AM
How do I check my personal information?
To check your personal information with COL Financial, log into your COL account and click the HOME tab then the CHANGE PROFILE link on the menu bar. We r...
Mon, 5 Oct, 2015 at 12:54 PM
How do I change my personal information?
You can change your personal information in COL Financial by logging into your COL account and following these steps: STEP 1: Click the HOME Tab ...
Mon, 5 Oct, 2015 at 12:42 PM
How do I update my email address?
The easiest way to update your email address is to log into your COL account, click the HOME tab then click the CHANGE PROFILE link in the submenu. Here you...
Tue, 11 Sep, 2018 at 11:46 AM
How do I change my bank details?
Your bank details are important for your withdrawal requests. When making a withdrawal request, COL Financial would prepare a check under the COL account ho...
Thu, 24 Sep, 2015 at 12:00 PM
How do I change my password?
  You can change your COL Financial password by logging into your COL account and following these steps: STEP 1: Click the HOME Tab STEP 2: Click the ...
Tue, 11 Sep, 2018 at 11:53 AM
What do I do if I forgot my COL account number?
For security reasons we cannot release your COL account number without undergoing a verification process. You can request for your COL account number throug...
Mon, 18 Apr, 2016 at 1:51 PM
What do I do if I forgot my password?
If you forgot your password you can request for a password reset by following the process below: STEP 1: Go to COL Financial's website then click o...
Tue, 11 Sep, 2018 at 11:51 AM