COL Financial developed the Online Withdrawal Facility to streamline the withdrawal process. With the Online Withdrawal Facility you can check how much you can withdraw, confirm your registered bank account and submit requests online without manually signing a withdrawal form.
The difference between the Online Withdrawal Facility and our previous Withdrawal Process are as follows:
|Online Withdrawal Facility||Previous Withdrawal Process|
|Cut-off processing time||10:00am & 11:00am||10:00am & 11:00am|
|Ability to check withdrawable funds||Yes||No|
|Ability to confirm registered bank accounts||Yes||No|
|Withdrawal Status Update||Available||Not Available|
* Signatures will be required for Joint AND and Corporate accounts. This will also be required should you choose a representative to pick-up your check.
Please note that withdrawals will still be processed via check payable to the COL account holder/s. For bank deposits, please make sure that your bank account accepts check deposits and has the same owners as your COL account.
Important note: Manual or printed withdrawal forms will no longer be accepted starting December 1, 2019. This was the previous withdrawal process.