How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
COL Financial Group, Inc.
What services are offered by COL Financial?
How do I get in touch with COL Financial?
How do I get to try COL Financial's services?
How do I open a COL account?
How to fill out COL's application forms?
Requirements Needed for Account Applicants
What IDs are acceptable for account opening?
What do I do if I don't have a Philippine Tax Identification Number (TIN)?
See all 13 articles
How do I pay for my stock purchases?
How do I check my stock positions and account balances?
When is my account information updated?
How do I check my personal information?
How do I change my personal information?
See all 15 articles
How do I fund my COL account?
How do I fund my COL account through Online Banking via Merchant Payment?
How do I fund my COL account Over-the-Counter via Merchant Payment?
How do I fund my COL account overseas?
What are the deposit / funding charges?
See all 11 articles
Withdrawals: Online Withdrawal Facility
How do I withdraw my funds using the Online Withdrawal facility?
What is the difference between the Online Withdrawal Facility and previous Withdrawal Process?
How can I check the status of my withdrawal request?
What time should I submit my withdrawal request?
How much funds can I withdraw from my COL account?
See all 21 articles
Investing and Order Processing
What types of securities can I trade through COLFinancial?
What is the schedule for Trading hours?
How do I place an Order?
What are the various Order Types?
What are Off-Hours orders?
See all 21 articles
Trading and Handling Fees
What are the fees charged for executing trades (buy and sell)?
Do I have to pay any monthly fees or handling charges?
How much are the taxes for cash dividends?
Which browsers can I use to access COLFinancial?
How can I speed up the transmission of orders?
Does opening several windows slow down my system?
Security and Privacy
How secure is this website?
New Security Features